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TERMS & CONDITIONS

TERMS & CONDITIONS
 

Updated: September 1, 2026

All clients are required to formally accept the K2Z Travel LLC Terms & Conditions within seven (7)
calendar days of booking.


RESERVATIONS
● Please visit www.k2ztravel.com, call K2Z Travel at 404.618.55.32 or contact us via email at
info@k2ztravel.com.
Identification
Clients are required to make reservations in the full name that is listed on his/her government
document they will use for travel. If you need to make any changes to a name after travel
documents have been issued, clients will be responsible for all name change fees, if
applicable.
Deposits
A non-refundable deposit is required to confirm all reservations. This policy applies without
exception and is clearly outlined on both our website and sales order form prior to booking.
Travel arrangements will not be processed until the deposit has been received.
Payments
Reservations can be made online with major credit cards.


REFUNDS
All payments to K2Z Travel LLC are non-refundable and non-transferable unless otherwise stated in
these Terms & Conditions. This is because K2Z Travel has contractual agreements with hotels, airlines
and other vendors that will not allow us to obtain any refunds. This way we can keep our package
prices competitive and allow you to make monthly payments on your vacation.


ROOMMATE MATCHING
K2Z Travel LLC does not offer roommate matching at this time.

PASSPORTS AND VISAS
Clients are responsible for ensuring that they have the proper travel documents and MUST CHECK with
the respective consulate(s) or visa agency to determine whether any visas or passports are required.
Passports are required to be valid for at least 6 months after the date of travel. Some countries require
one (1) or two (2) blank “VISA” pages in the passport for stamping purposes. Any information provided
on travel description pertains to US citizens only. Non-US citizens should check with the respective
consulate of the country(s) to be visited for current entry requirements.

We strongly suggest all cruise clients have a valid passport in their possession while cruising.


TRAVEL INSURANCE
Missing a vacation is bad enough. Losing the money you paid for your vacation is even worse. Therefore,
we highly recommend Travel Insurance that helps provide coverage for Trip Cancellation, Interruption,
Baggage Loss or Delay, Medical Expenses and more. Clients who choose to purchase Travel Insurance are
responsible for selecting and purchasing their own policy.


TRAVEL DOCUMENTS
Provided full payment is received no later than your Final Payment Due date, travel documents and travel
instructions will be sent via email and/or mail 30 days or earlier prior to travel. If paper documents are
requested when e-documents are available, documents will be delivered via USPS approximately 14-21
days prior, and a fee of $30 will apply. A complete street address is required (no PO boxes).


CHILDREN
All children under 18 must be accompanied by an adult. The minimum age for children on most tours is 6
months. Minimum age for South Africa and Dubai Tours is 12 years. Minimum age for European Tour
programs is 12 years. Minimum age for cruise tours is 6 months old and the child must sail in a cabin with
an adult over 25 years of age. Discounts for children sharing a room as third person may apply to
children under 12 at some resorts on Caribbean and Mexico Tours. Accompanying adults are responsible
for the safety of their children including providing any necessary safety equipment (such as infant/child
seats) where appropriate. Please note that many countries have adopted practices to prevent
international abductions of children. If a person under the age of 18 years will be traveling with an adult
other than his/her parents, or with only one parent, a notarized letter written by the parents, or
non-traveling parent, granting authorization to travel, including the dates of travel should be carried.


PRICES
All prices listed are per person based upon shared twin room occupancy unless otherwise clearly
specified. Prices do not include items of a personal nature such as laundry, wines, water, beverages, food
(other than at all-inclusive resorts or where clearly specified), passport and visa fees, insurance, and
foreign port taxes unless specifically indicated in the package inclusions. Prices are correct at time of
publication; however, as airfares continually fluctuate and classes of service may have limited capacity,
tour package prices and availability will change accordingly.

In the event of a human, system or technical error, K2Z Travel LLC reserves the right to re-invoice for the
correct price or service. Clients will be notified of any price increase in writing. Clients who do not wish to
accept the price increase must submit a written cancellation within five (5) calendar days of the price
increase notification. A full refund will be issued to clients who submit a written cancellation. If no written
cancellation is received within the five (5) days, the revised price will be deemed accepted and applied to
the booking balance.

PAYMENTS & CANCELLATION

DEPOSIT
A deposit is due at the time of reservation. Except as otherwise stated in these Terms and Conditions, all
deposits are non-refundable and non-transferable. All reservations (unless otherwise specified) require a
deposit. The required deposit amount and any applicable monthly payment plan will be clearly
communicated at the time of booking.


FULL PAYMENT
All reservations can be paid in full at time of booking as long as the tour still has available space.

MONTHLY PAYMENT
A minimum monthly payment is required to keep your reservation active. The amount of the minimum
monthly payment installment will be provided on your invoice.


NON-PAYMENT & LATE PAYMENT
There is a 5-calendar day grace period to make your monthly payment. If payment is not received
within this grace period, a $35 late fee will automatically be added to your invoice.

Late fee is applicable for each monthly payment.


REINSTATEMENT OF RESERVATIONS
Only reservations that are eligible for reinstatement under these Terms and Conditions may be reinstated.
If your travel reservation is cancelled, and you notify us within 14 days that you want to reinstate your
reservations, a service reinstatement fee of $100 will be added to your invoice. Additionally, the full
amount of the past due balance may be demanded in full for reservation to be reinstated.


TRIP CANCELLATION FOR NON-PAYMENT
Failure to make a payment for 60 consecutive days without communicating with K2Z Travel LLC in writing
will result in automatic cancellation of your reservation.

Reservations cancelled due to non-payment after the final payment due date cannot be reinstated, and
all funds paid are forfeited, non-refundable and non-transferrable.


FORM OF PAYMENT
US dollar, bank check, money order, major credit cards or debit cards. All payments made within 30 days
of departure must be made by credit or debit card only. Credit card charges will be accepted by phone or
online to fulfill nonrefundable deposit requirements. There is a $50 fee for all returned checks.

If you believe a billing error has occurred, you agree to notify K2Z Travel LLC and provide a reasonable
opportunity to investigate and resolve the matter before initiating a chargeback or payment dispute
with your financial institution. This provision does not limit any rights you may have under applicable law.


CANCELLATION
Once reservations have been made, cancellations will only be accepted in writing. Email your cancellation
request to info@k2ztravel.com with your invoice number, full name, and date of travel. If you do not
receive an acknowledgement within 48 hours, please call 404.618.5532 to ensure your information was
received.


RESERVATION CHANGES
Changes to an existing reservation, whatever the cause, will incur a $50 per person charge plus any
additional supplier fees. This includes name changes* and removal of any services such as optional tours
and transfers.

*Please note that name changes to airline reservations are subject to full cancellation and rebooking.
Replacing a traveling client with another traveling client constitutes a cancellation, subject to cancellation
penalties, and is not covered by this Reservation Changes policy. Changes or additions after departure are
subject to local rates at the time of amendment and must be paid directly by the client to the service
provider. There are no refunds for unused services.


CLIENT RESPONSIBILITIES

The Client represents and agrees that they shall:

I. Possess valid travel documents;
II. Obtain all required passports, visas, entry permits, and other travel documentation;
III. Comply with all requirements of airlines, cruise lines, hotels, tour operators, and other
travel suppliers;
IV. Obey all applicable laws, regulations, and safety instructions while traveling;
V. Arrive on time for all scheduled transportation, tours, and activities; and
VI. Obtain any required vaccinations, health documentation, or other entry requirements
applicable to their destination.

COVID-19 WAIVER OF LIABILITY

In Spring 2020, the World Health Organization (WHO) declared the Novel Coronavirus (COVID-19) a
worldwide pandemic. The Center for Disease Control (CDC) issued several preventative measures to
combat the virus, such as frequent hand washing, wearing a mask or face covering and keeping at least 6
feet away from others. If contracted, this virus has the ability to cause the Client serious and severe
illness. For more information on the COVID-19 virus, please visit the CDC webpage at www.cdc.gov.


I understand and agree to the following:

1. COVID-19 is a highly contagious virus that can be spread via person to person contact;
2. After reasonable inquiry, K2Z Travel LLC provided me with the best available information regarding
the pandemic-protective policies and practices of the vendors and suppliers in my travel itinerary.
3. Supplier(s) of K2Z Travel LLC may have policies in place to help prevent the spread of COVID-19. K2Z
Travel LLC is not the drafter or holder of those policies, and I understand that these policies can
change at any time;
4. I understand that the supplier(s) may not apply those policies as diligently as the policies suggest
and even if the supplier makes a good faith effort to enforce its good practices, some clients may
simply refuse to cooperate;
5. I understand that each state/country institutes their own pandemic protective policies and
regulations. I further understand that I am responsible for knowing, understanding and abiding by
the pandemic protective policies and procedures regarding COVID-19 of all state(s)/ country(ies)
listed in my travel itinerary, including any policy updates. I also understand that I may be denied
entry into the country for reasons within or outside of my control;
6. I understand that by traveling, I can be subject to voluntary or involuntary quarantine either at home
or in the traveled location(s);
7. I am responsible for knowing, understanding and abiding by the pandemic protective policies and procedures regarding COVID-19 of all vendors used in my travel itinerary, including any policy
updates;
8. With full awareness and appreciation of the risks involved, I, for myself, and on behalf of my traveling
companions, including, but not limited to, my family, spouse, estate, heirs, executors, administrators,
assigns, and personal representatives, assume all risks of travel and hereby forever hold harmless,
waive, discharge, and release K2Z Travel LLC its officers, agents, independent contractors, affiliates,
employees, successors, and assigns (collectively the “Released Parties”) from any and all liability,
claims, demands, actions, and causes of action, directly or indirectly arising out of or related to any
loss, damage, or injury, including death, that may be sustained by me related to COVID-19 whether
caused by the negligence of the Released Parties or any third-party vendor or supplier partnering
with K2Z Travel LLC.
9. I agree to indemnify, defend, and hold harmless the Released Parties from and against any and all
costs, expenses, damages, claims, lawsuits, judgments, losses, and/or liabilities (including attorney
fees) arising either directly or indirectly from or related to any and all claims made by or against any
of the Released Parties due to bodily injury or harm, death, loss of use, monetary loss, or any other
injury from or related to my use of K2Z Travel LLC services, or the services of travel K2Z Travel LLC
suppliers or vendors, specifically related to COVID-19.


PUBLIC HEALTH WAIVER OF LIABILITY
I understand that travel may expose me to infectious diseases, epidemics, pandemics, public health
emergencies, quarantine requirements, vaccination or testing requirements, and other health-related
travel restrictions imposed by governments, suppliers, or public health authorities. I acknowledge that
such requirements may change before or during my trip and that I am solely responsible for
understanding and complying with all applicable health and entry requirements.

I voluntarily assume all risks associated with such public health events and agree that K2Z Travel LLC
shall not be liable for any illness, injury, quarantine, denied boarding or entry, travel delays, cancellations,
additional expenses, or other losses arising from or related to these events or any resulting government
or supplier requirements.


FORCE MAJEURE
There may be times when either party is unable to perform, or complete performance, under the travel
contract for reasons out of each other’s control. These are called force majeure events and if occurs,
make performing under the contract inadvisable, commercially impracticable, illegal, or impossible. Events
that may trigger this provision include, but are not limited to, acts of God, acts of government, acts of
war or civil unrest, insurrection or revolts, military action, strikes or other labor activities, criminal or
terrorist activities of any kind, or the threat thereof, pandemics, epidemics, illnesses or health conditions
prevalent in the area of travel, earthquakes, hurricanes, lightning, and explosions, unexpected legislation,
or any other event outside the reasonable control of either party. In the event that a force majeure event
occurs, the parties will look to and follow the cancellation policies of the suppliers, what is stated in the
travel proposal and these terms & conditions. Any changes to those policies are at the sole discretion of
the supplier (if applicable) and Travel Agency. Clients will be informed of their options if a force majeure
event occurs.


CLIENTS WITH DISABILITIES
In order to fully enjoy your K2Z Travel LLC tour, we recommend that you select a trip that is suitable to
your physical capabilities. Tour participants requiring any form of assistance, including clients with
physical disabilities, sight or hearing impairments, are required to notify K2Z Travel LLC prior to
reservation for review and our agreement. Additionally, the tour participant must be accompanied by an
individual responsible for providing those services. Tour managers, guides, drivers or other tour, hotel,
ship personnel are not able to provide such assistance. In order to participate in escorted tours, clients
must be able to understand and follow instructions given by the Tour Director at all times, both for the
successful operation of the tour as well as for their personal safety. K2Z Travel LLC reserves the right to
reject participation or remove any individual from a tour if notification was not provided and/or when, in
our sole judgment, continued participation would significantly hinder the services to be provided to all
Clients. Expenses, including cancellation fees and/or costs for alternate travel plans or to return home,
will be the sole responsibility of the client. Hosted tours are fast-paced, often requiring lengthy walks over
uneven terrain. In the interests of group harmony, clients should be able to maintain the pace of the tour.
Clients with special needs may be better served independently. K2Z Travel LLC can suggest touring
options based upon specific requirements.


WHEELCHAIRS & WALKERS
USA Tours: Pursuant to the Americans with Disabilities Act (the ADA), K2Z Travel LLC seeks to
accommodate disabled clients to the extent possible and consistent with the specific tour itinerary.
Nevertheless, you may find that certain tour features may not be accessible to the extent that you require
a wheelchair, scooter, or other special equipment to participate. We cannot provide individual assistance
to clients with wheelchairs or other mobility devices. We regret that some itineraries cannot
accommodate wheelchairs or motorized scooters. Clients are required to advise K2Z Travel LLC of their
accessibility requirements prior to booking in order for K2Z Travel LLC to determine if reasonable
accommodation is available. K2Z Travel LLC will endeavor to accommodate special access needs but does
not guarantee that it will be able to do so in all cases.


INTERNATIONAL TOURS
Hotels, sea and river cruises outside of the United States are not required to comply with ADA
requirements and therefore may not have ramps, wide entryways or elevators to accommodate disabled
clients or devices such as wheelchairs, walkers and motorized scooters.

Due to physical constraints and space limitations, wheelchairs, walkers and motorized scooters may not
be taken aboard motor coaches and river cruises.


SERVICE ANIMALS
Service animals cannot be accommodated on international escorted tours. Clients on USA escorted tours
who require a service dog because of a disability should check with K2Z Travel LLC prior to booking a
tour.

AIRLINES ACCOMMODATIONS

​AIRLINES
K2Z Travel LLC is not responsible for the services and policies imposed by the airlines. Airline schedules
and flights are subject to change without notice. K2Z Travel LLC is not responsible for penalties incurred
for tickets, international or domestic, not issued by K2Z Travel LLC due to schedule and/or flight changes.
Airline reservations completed online are subject to review and, should K2Z Travel LLC deem it necessary,
may be rebooked to match minimum connecting time requirements and/or tour package itineraries, in
which case you will be notified immediately. Airlines reserve the right to demand immediate issuance of
tickets whenever they determine that specific flights are heavily booked even when normal ticketing rules
do not require tickets to be issued until a later date. In this instance, K2Z Travel LLC will require
immediate and full payment of the airfare. This situation overrides invoice terms and conditions and
payment due dates. If full payment is not received, seats will be cancelled by the airline and may not be
available to be rebooked on the same flights or at the same airfare. Any replacement air arrangements
and airfare will be the sole responsibility of the client.


AIRLINE TICKETS
Once full payment is received; K2Z Travel LLC airline tickets will be issued and are fully non-refundable.
Should airline tickets be issued earlier than the Final Payment due date, you may be required to pay a larger non-refundable deposit and/or complete full payment.


AIRLINE SEAT ASSIGNMENTS
The airlines bear sole authority of assigning seats on group flights. All K2Z Travel LLC airline contracts are
for economy class seats only. If you require another class of service, you may consider purchasing your
own flights and purchasing your land only package from K2Z Travel LLC.


AIRLINE FREQUENT FLIER PROGRAMS
Clients are responsible for contacting their airline directly regarding mileage eligibility and accrual. Airline
frequent flier programs determine whether to award miles in part or total based on their own rules which
are updated frequently. Some discounted or promotional airfares as well as some codeshare flights are
not eligible for mileage accrual. Some private airfares, such as a " K2Z Travel LLC Travel Airfare", are not
eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible
for full mileage when sold as an "Instant Purchase" published airfare. Not all published airfares are
eligible for mileage.

K2Z Travel LLC will record frequent flier numbers when provided by the client prior to travel documents
being issued. However, the addition of frequent flier numbers to airline records does not guarantee
mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in
flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend
clients to provide their frequent flier account information whenever checking in online and/or at the
airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage
credit. Clients are also responsible to determine whether previously earned mileage may be applied to
flights to secure upgrades.


CONTACT INFORMATION
Pursuant to TSA Secure Flight requirements, clients are responsible to provide K2Z Travel LLC with their
name as it appears on their passport (or other government-issued I.D. when traveling), date of birth,
gender, address, phone number, email and fax data for all clients. Clients must ensure that names are
correctly listed on their invoice.

K2Z Travel LLC will not be responsible for clients who do not receive an invoice or documents or are
denied boarding due to inaccurate information.


AIRLINE TAXES & FUEL SURCHARGES
If you purchased airfare, airline taxes and fuel surcharges are included. Prior to completion of full
payment there is a potential for a price increase(s) due to increases in government-levied taxes and fees
and/or fuel surcharges. To avoid potential increases, you may choose to accelerate your final payment in
order that your tickets may be issued. Once issued, airline tickets are no longer subject to potential
increases but are fully non-refundable. Certain overseas domestic flights are subject to air taxes which
can only be paid locally; in these cases, the specific flights and amounts of those taxes are indicated in
our package presentation and pre-departure documentation.


SCHEDULE CHANGES
In the event of an airline schedule change, K2Z Travel LLC will make every effort to inform clients of the
schedule change and new flight schedule prior to departure. K2Z Travel LLC is not responsible for
schedule changes including, when applicable, changes in routing and/or the number of stops in the
itinerary. K2Z Travel LLC is unable to provide compensation for schedule changes, seat assignment
modifications, or cancellations implemented by an airline.

In the event of any change in flight itinerary made directly between clients and their airline, it is the
clients' responsibility to advise K2Z Travel LLC of amended flight details in writing at info@k2ztravel.com.
K2Z Travel LLC cannot be held responsible for land services, including arrival and/or departure transfers,
if flights are changed without its knowledge.


HOTEL ACCOMMODATIONS
All rooms requested are standard twin-bedded (two single beds) rooms with private facilities, unless you
have specifically requested a king/ double size bed. Please understand although we will make a bed type
request on your behalf, bed types are subject to availability. Room selection in all cases is strictly at the
discretion of the hotel's management on a run-of-house basis. Triple and quad occupancy rooms consist
of two beds for cruises, where triple and quad rooms will consist of a twin bed for each person. Some
single rooms are smaller than a standard room size. The number of persons accommodated does not
dictate the room size. Although available at most 4 and 5 star hotels, use of air-conditioning abroad
differs greatly from the United States. Many European hotels were built before central air-conditioning
was introduced. Air-conditioning is often shut down at night and from the end until the start of the
summer months.

All hotel rates are based on K2Z Travel LLC Travel's agreements with its suppliers and are not negotiable.
Hotel check-in time is generally not before 3:00 p.m. and check-out time is prior to noon. Please be sure
that adequate arrangements for accommodation have been taken into consideration when a late-night
flight is being used. If a day room is included in the itinerary, check-out will normally be 6:00 p.m.

We reserve the right to make substitutions with hotels of equal standard. There will be no refunds for any
difference in the cost of those accommodations.


HOTEL & CRUISE PROFILES
K2Z Travel LLC hotel and cruise ship profiles are based upon information provided to K2Z Travel LLC
hotel and cruise ship partners and their representatives, including images and descriptions of individual
properties. Star-ratings may differ from country to country. K2Z Travel LLC does its best to maintain
current information, however, is not responsible for any inaccuracies, changes in description details or
amenities, or images provided by third parties.


MEALS
As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In
general, beverages are not included, unless specifically stated. Although K2Z Travel LLC cannot make
guarantees, every effort will be made to honor special dietary requests submitted in writing at least 4
weeks prior to departure at info@info@k2ztravel.com.


TRANSFERS
Transfers are provided as indicated for each tour by car, minibus, or motor coach provided airfare is
purchased from K2Z Travel LLC. If you purchase a land-only tour, or if you deviate from the arrival and/or
departure dates as stated in the itinerary, you will have the responsibility to purchase your own transfer
to the hotel. Your arrival transfer is guaranteed for up to one hour from your scheduled arrival time in
order to compensate for minor delays. K2Z Travel LLC or the transfer company will not be responsible for
flight delays, for any reason, beyond one hour from your originally scheduled arrival time. In case of a
delay, whether due to flight delay, immigration and customs, or time spent reporting baggage damage or
loss, it will be your responsibility to make other transfer arrangements such as a taxi. Transfer costs are
not refundable and any additional expenses will be your responsibility. The cost of a transfer is more
expensive than hiring a taxi, as a K2Z Travel LLC transfer necessarily includes round trip service, or
'dead-leg', meaning that our driver must come to the airport, hotel or pier only to pick you up and
necessarily loses a one-way fare. Often the places of call (airports, seaports, hotels) demand entrance
and parking fees, where drivers may have to wait for up to an hour. K2Z Travel LLC transfer drivers, while
not employees of K2Z Travel LLC, are reliable. They provide you with a full welcome service, transfer you
to the correct location and are prepared to answer your questions along your ride. Clients comfortable hiring a taxi on their own and do not require assistance will save money.


SIGHTSEEING & ITINERARY
Will be operated by motor-vehicle, its size dictated by the number of participants. K2Z Travel LLC tours
have been designed to accommodate individuals as well as groups. Times listed in itineraries are
approximate and meant only as guidelines. Some itineraries may have early morning start times for
sightseeing in order to complete the touring during daylight hours or avoid afternoon heat in tropical and
desert climates.

It is your responsibility to arrive on time for all scheduled flights, cruises, transfers, tours, and other
travel components included in your itinerary. Failure to do so may be considered a "no-show," in which
case you will not be entitled to a refund for any unused services. If you miss any portion of your itinerary
and wish to rejoin the trip, all costs associated with catching up to the group, including transportation,
accommodation, meals, and any other related expenses, shall be at your own expense.

We cannot guarantee the number of clients who will be on any given tour. You may find that you are
traveling with a sizable group or only with your own companions. Services, however, will remain constant
no matter the number of tour participants. Persons requiring any assistance or who have any form of
disability should refer to section "Clients With Disabilities".

On dates including, but not limited to religious holidays and national celebrations, some monuments and
sites may be closed. On these occasions, touring itineraries may be amended to reflect these closures.
Occasionally, during holidays and certain periods, and/or due to unforeseen circumstances including
weather conditions there may be last-minute changes, sometimes after arrival, in affecting the sequence
of the tour, locations visited and/or hotels. Therefore, we reserve the right to adjust the sequence and/or
substitute any hotels with others of similar category. In such cases there will be no cost adjustment.
National monuments and tourist sites regularly undergo renovations, which can obscure the monument's
view. No tour will be canceled due to renovations, however K2Z Travel LLC will decide based on the
conditions whether to amend an itinerary.

K2Z Travel LLC itineraries may contain suggestions for activities for your leisure time; these suggestions
do not constitute an endorsement of any specific service provider and the decision to participate in any
such activities should be made independently and with due consideration.


RAIL
Once full payment is received, K2Z Travel LLC will select train times, rail tickets will be issued and are fully
non-refundable. Except where requested in writing prior to final payment. Clients traveling with a group
may not request alternative train times. Once issued, rail tickets are valid for the dates and times
specified. Some exchanges must be done locally at the station due to fare restrictions. Changes may be
subject to local charges, fees, and fare increases. Once the booked train has departed, changes are no
longer possible nor can amendments be completed on board the train. K2Z Travel LLC does not control
seat assignments which are entirely at the discretion of the rail companies. Once rail tickets are issued
they are fully non-refundable and non-changeable.


GROUP HARMONY
To preserve the group experience and enjoyment K2Z Travel reserves the right to accept, reject, decline
or remove any individual whose behavior is deemed disruptive, inappropriate, incompatible or negatively
impacts the group dynamic. This includes but is not limited to, aggressive behavior, harassment,
individuals who are intoxicated and/or under the influence of drugs leading to a negative experience for
the remainder of the group.

An individual who becomes intoxicated or engages in substance abuse, including the use of marijuana or other controlled substances, may be removed from group activities or the tour entirely at the discretion of
the tour leader.

Any individual removed for any of these reasons will be responsible for any additional costs incurred,
including but not limited to alternative accommodation, transportation, and cancellation fees. No refunds
will be provided for unused services. By booking a trip with K2Z Travel, LLC clients agree to always
uphold a respectful and considerate group environment.


CRUISES
Ship & Itinerary Changes: Cruise itineraries and ships are subject to change without notice. Furthermore,
cruise ships may be chartered and/or departure dates canceled, in which case all monies will be
refunded.

K2Z Travel LLC takes no responsibility for ship substitutions or itinerary changes imposed by a cruise line
and is not responsible for any losses you may incur including the issuance and/or cancellation of airline
tickets or visa fees.


TRAVEL INSURANCE ACKNOWLEDGEMENT
The Client acknowledges that K2Z Travel has recommended the purchase of comprehensive travel
insurance. The Client understands that travel insurance may provide coverage for trip cancellation, trip
interruption, medical emergencies, emergency evacuation, baggage loss, and other unforeseen events.
The Client further understands that choosing not to purchase travel insurance may result in unrecoverable
financial losses and accepts full responsibility for that decision.


MEDICAL SERVICES
Many ships do not carry a doctor or nurse onboard. If medical attention is required, local medical services
will be contacted. If the Client is unable to communicate or make informed decisions due to illness, injury,
or other incapacity, the Client authorizes K2Z Travel LLC, its representatives, local ground handlers, or
emergency personnel to arrange emergency medical treatment, hospitalization, transportation, or
evacuation as reasonably necessary.

All costs arising from a medical emergency, including but not limited to medical treatment, hospital
expenses, prescription medications, emergency transportation, medical evacuation, flight changes,
additional hotel accommodations, quarantine-related expenses, and any other related costs, shall be the
sole responsibility of the Client. K2Z Travel LLC and the cruise ship operator are not responsible for the
medical services provided or for any resulting expenses.

Clients are responsible for obtaining adequate travel insurance, including medical coverage. Any
reimbursement for medical expenses shall be subject to the terms, conditions, and limitations of the
Client's travel insurance policy, if applicable.


HEALTH REQUIREMENTS
Check with your healthcare provider for up-to-date requirements. You may also check the Centers for
Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their
recommendations. Required inoculations, if any, must be recorded by clients' health practitioner on a valid
vaccination certificate which the client must carry for proof of inoculation where required. Individuals with
heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not
participate in these rigorous travel programs. Any person who arrives at the destination ill with an
apparent fever or becomes ill during the tour, will be removed from the group and directed to a local
medical facility for diagnosis. Only upon clearance by an accredited medical facility will that individual be
allowed to resume group travel. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary, will necessarily be borne by
the client.


LUGGAGE (AIRLINES)
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height
(example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Many airlines apply charges for
checked bags.

K2Z Travel LLC is not responsible for checked bag fees, excess luggage or weight charges levied by an
airline.

If your luggage is lost or damaged by the airlines, a baggage claim form MUST be filed with the carrier
before leaving the airport. We recommend that you use brightly colored luggage tags, straps or other
identifiers to help you locate your luggage upon arrival or to describe it if it is lost.


LUGGAGE (HOSTED TOURS)
All K2Z Travel LLC hosted tour buses allow one piece of luggage per person, plus carry-on bag. Additional
baggage will be subject to a handling charge of $100 per piece. As K2Z Travel LLC will not be responsible
for loss or damage to luggage and personal belongings, you MUST report any loss or damage
immediately at the time of the incident and obtain a written report from the local authority for submission
to your insurance provider.


TIPPING:
Guidelines are as follows:
Drivers including private cars and motorcoach drivers: $5-$10 per person, per day
Tour Guides: $10-$20 per person, per day


RELEASE FROM LIABILITY
K2Z Travel LLC, its shareholders, directors, officers, employees and affiliates, (collectively " K2Z Travel
LLC") does not own or operate any entity which is to or does provide goods or services for your trip
including, for example, ownership or control over hotels or other lodging facilities, airline, vessel, bus, van
or other transportation companies, local ground operators, providers or organizers of optional excursions
or equipment used thereon, food service or entertainment providers, etc. All such persons and entities
are independent contractors. As a result, K2Z Travel LLC is not liable for any negligent or willful act or
failure to act of any such person or entity, or of any other third party. Without limitation, K2Z Travel LLC is
not responsible for any injury, loss, or damage to person or property, death, delay or inconvenience in
connection with the provision of any goods or services occasioned by or resulting from, but not limited to,
acts of God, acts of government, force majeure, acts of war or civil unrest, insurrection or revolt, strikes
or other labor activities, criminal or terrorist activities of any kind, or the threat thereof, overbooking or
downgrading of accommodations, structural or other defective conditions in hotels or other lodging
facilities, mechanical or other failure of airplanes or other means of transportation or for any failure of
any transportation mechanism to arrive or depart timely or safely, dangers associated with or bites from
animals, pests or insects, marine life or vegetation of any sort, dangers incident to recreational activities
such as swimming, kayaking, sailing, canoeing, rafting, hiking, walking, bicycling, etc., sanitation
problems, food poisoning, lack of access to or quality of medical care, difficulty in evacuation in case of a
medical or other emergency, illness, epidemics or the threat thereof or for any other cause beyond the
direct control of K2Z Travel LLC. In addition, I release K2Z Travel LLC from its own negligence and
assume all risk thereof.


ASSUMPTION OF RISK
I am aware that travel such as that I am undertaking involves hazardous activities, with a risk of illness,
injury or death which may be caused by forces of nature, animals, insects or flora, the negligence of K2Z Travel LLC, or other persons and companies known or unknown, or of willful or criminal conduct of third
parties.

I am aware that weather conditions may be severe, adverse and/or unpleasant. I am also aware that
medical services or facilities may not be readily available or accessible during some or all of the time
during which I am participating on the trip. In order to partake of the enjoyment and excitement of this
trip I am willing to accept the risks and uncertainty involved as being an integral part of my adventure. I
hereby accept and assume full responsibility for any and all risks of illness, injury or death and of the
negligence of K2Z Travel LLC and agree to hold harmless and release K2Z Travel LLC from claims of third
party negligence.

I understand the physical requirements of the activity in which I will be participating, and I currently have
no known physical, medical or mental condition which would impair my ability to participate in this tour or
my safety in this activity, and I am willing to assume all risks that may be created, directly or indirectly, by
any such condition.

I hereby authorize K2Z Travel LLC or my local ground handler or others to arrange for any emergency
medical treatment and hospitalization as may be necessary for me because of participation in this activity
without my further consent.


BINDING ARBITRATION
I agree that any dispute concerning, relating or referring to this Agreement, the brochure or any other
literature concerning my trip, or the trip itself, shall be resolved exclusively by binding arbitration pursuant
to the Federal Arbitration Act, 9 U.S.C. §§1-16, either according to the then existing Commercial Rules of
the American Arbitration Association (AAA) or pursuant to the Comprehensive Arbitration Rules &
Procedures of the Judicial Arbitration and Mediation Services, Inc. (JAMS).

Such proceedings will be governed by substantive (but not procedural) Georgia law and will take place in
Atlanta, GA. The arbitrator and not any federal, state, or local court or agency shall have exclusive
authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability,
or formation of this contract, including but not limited to any claim that all or any part of this contract is
void or voidable.

Please understand that by agreeing to these terms and conditions, you (and we) are waiving our right to
a trial by jury.


TRAVEL EXPECTATIONS
K2Z Travel makes no representation, warranty, or guarantee regarding weather conditions, airline
schedules, flight availability, hotel assignments, room locations or views, sightseeing opportunities,
wildlife sightings, availability of attractions or excursions, or any other aspect of the travel experience
beyond K2Z Travel's reasonable control.

The Client acknowledges that itineraries, accommodations, transportation, and activities may be modified,
substituted, delayed, or cancelled due to circumstances beyond K2Z Travel's reasonable control, and that
such changes shall not constitute a breach of this Agreement.


VOLUNTARY PARTICIPATION
I acknowledge that I have voluntarily applied to participate on the trip designated on this application (or
a trip which I may change to) and that I have read the description of the trip as it appears in the current
K2Z Travel LLC website relating to the trip, together with all information contained in this application. I am voluntarily participating in this trip with knowledge of the hazards involved.


KNOWING AND VOLUNTARY EXECUTION
I have carefully read these Terms and Conditions and the booking information sections of this document
and fully understand its contents. I am aware that this is a release of liability and a contract between
myself and K2Z Travel LLC and agree of my own free will.

By signing, I agree to these Travel Terms & Conditions and K2Z Travel LLC Release from Liability,
Assumption of Risk and Binding Arbitration Clause for myself, each member of my traveling party and any
minor children accompanying me.


PHOTOGRAPHIC RELEASE
K2Z Travel LLC may take photographs or video of its trips and trip participants grant K2Z Travel LLC
permission to do so and for it to use the same for promotional or commercial use without payment of any
compensation to participants.


USE OF WEB SITE
WWW.K2ZTRAVEL.COM Agreement between Client and K2Z Travel LLC: www.k2ztravel.com is offered to
you, the Client, conditioned on your acceptance without modification of the terms, conditions, and notices
contained herein. Your use of www.k2ztravel.com constitutes your agreement to all such terms,
conditions, and notices. Liability Disclaimer: The information, products, and services published on this
web site may include inaccuracies or typographical errors. Changes are periodically made to the
information which appears here. The content of this site is not guaranteed to be complete, accurate, or
available and may be changed at any time without notice. K2Z Travel LLC may make improvements or
changes on this web site at any time. In no event shall K2Z Travel LLC be liable for any direct, indirect,
punitive, incidental, special, or consequential damages arising our of, or in any way connected with, the
use of this web site, or for any information, products, and services obtained through this web site, or
otherwise arising out of the use of this web site. Links to Other Web Sites: www.k2ztravel.com may
contain hyperlinks to web sites operated by parties other than K2Z Travel LLC. Such hyperlinks are
provided for your reference only. K2Z Travel LLC does not control such Web sites and is not responsible
for their contents.


GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of the State of Georgia,
without regard to its conflict of law principles.


SEVERABILITY
If any provision of this Agreement is determined to be invalid, illegal, or unenforceable by a court or
arbitrator of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by
law, and the remaining provisions of this Agreement shall remain in full force and effect.


ENTIRE AGREEMENT
This Agreement, together with the Terms & Conditions, constitutes the entire agreement between the
Client and K2Z Travel regarding the Client's participation in the trip and supersedes any prior discussions,
negotiations, representations, or understandings relating to its subject matter. No modification shall be
valid unless made in writing and signed by both parties.


ELECTRONIC SIGNATURES
The Parties agree that this Agreement may be executed electronically and that any electronic signature
shall have the same legal force and effect as an original handwritten signature.
The Parties further agree that this Agreement may be executed in one or more counterparts, each of
which shall be deemed an original and all of which together shall constitute one and the same
Agreement, in accordance with the Georgia Uniform Electronic Transactions Act and the federal Electronic
Signatures in Global and National Commerce Act (E-SIGN Act), as applicable.

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